News

How to fix missing media issues on WhatsApp for Android

Recently, wabetainfo shared an announcement about a critical bug in WhatsApp for Android: some people lost their images, videos, GIFs, voice messages, and stickers after updating to the recent updates:

  • If the user tries to open a media, WhatsApp says it’s not available, but the user can still view it from the phone gallery.
  • If you don’t see your media on WhatsApp, you can follow this guide to get them back:

Now, wabetainfo has shared a solution of missing media on WhatsApp to bring it back just follow these steps:

  • Kill WhatsApp.
  • Open the file manager and go to this path: /user/WhatsApp/media.
  • Move the content of the media folder from the previous path to the new path: /user/Android/Media/com.whatsapp/WhatsApp/Media. Be sure to move the content of the folder, you don’t have to move and override the folder.

Note that this process might take a while, so you can consider to follow this guide overnight if you’ve a large chat history. When it’s done, you can open WhatsApp and you should see your media again.
If you aren’t experiencing this issue, be sure to back up your chat history, so your media are safe. This process might be automatic in a future update, but you can do it now if you don’t want to wait.

(Via)

Huawei Update Social Platform Links – FacebookTwitter & Telegram

Advertisement
Amit

I write about Huawei Latest News, EMUI Updates & more. I am also a fitness freak. For any information, tip or help send me an email at huaweiupdatenews@gmail.com

Recent Posts

Huawei Mate 70 lineup reservations exceeded 560,000 in 20 minutes

Huawei's Mate 70 series of mobile phones was officially unveiled today. The new series of…

4 days ago

Huawei Mate 70 lineup launch event details revealed: Mate X6, MatePad Pro 13.2 and more

According to the latest information, the Chinese tech giant Huawei is said to launch the…

7 days ago

Huawei Service Rewards Promotion Launched

Huawei announced that it will launch the Huawei Service Rewards Promotion starting November 11. Users…

2 weeks ago

Huawei FreeBuds 6i HarmonyOS 4.2.0.216 update rolling out

Huawei has started rolling out the HarmonyOS 4.2.0.216 software update to its FreeBuds 6i wireless…

2 weeks ago

Huawei AI Life App getting 14.1.1.332 November 2024 update

Huawei AI Life is a unified platform for managing IoT devices. Easily control your Wi-Fi/mobile…

2 weeks ago

Huawei Browser November 2024 update brings 15.0.7.301 version

Huawei has started rolling out a new update to its Browser App. As per the…

3 weeks ago