On Jan 29th, 2020 the company said that its Hi Care app is relaunching (Rebranding). Now, the company made an official announcement via twitter, the HiCare app is now officially the Huawei “Support” App.
Huawei Support App Information:
1. Service centers
Search for the addresses and numbers of your local service centers.
2. Hotline numbers
Search for your local hotline numbers and working hours.
3. Warranty policy
Search for Huawei’s after-sales warranty policy in your region.
4. Manuals
Provide you with a user manual that contains comprehensive function descriptions.
5. Forum
Provide you a place where you can communicate with other local phone users.
6. Warranty status
You can check the device warranty information.
7. Accessories price
You can query screen, motherboard, camera and other accessories prices.
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